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Accessibility

Last updated: September 23, 2026

Our commitment

We want everyone to be able to use this website, including people who use screen readers, keyboard navigation, magnification or other assistive technology. We design and test the site against the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, and we check new pages before they go live.

What we do

  • Text alternatives for meaningful images, and decorative images hidden from screen readers.
  • Labelled form fields and buttons, so each one is announced by name.
  • Colour contrast that meets WCAG AA for text.
  • Automated accessibility checks of our main pages, with problems fixed as we find them.

Known limitations

Some parts of the site rely on other companies’ tools — for example the embedded Google map, the bot check on our forms, and our AI chat and house visualizer — and we do not control all of their accessibility. If one of them gets in your way, contact us and we will help you directly.

Tell us about a barrier

If anything on this site is hard to use, please tell us which page and what happened. We aim to reply within two business days and will give you the information or service another way while we fix it.